Rental Camper Contract

Chapter 1 (General Provisions)

Article 1 (Application of Terms and Conditions)

The Company shall lend rental vehicles (hereinafter referred to as “Rental Cars”) to the Renter in accordance with these Terms and Conditions, and the Renter shall rent them. Matters not stipulated herein shall be governed by laws, regulations, or general customs.

The Company may agree to special terms to the extent that they do not contravene the intent of these Terms, laws, administrative notifications, or general customs. In such cases, the special terms shall take precedence over these Terms and Conditions.

Chapter 2 (Reservation)

Article 2 (Reservation Application)

The Renter may apply for a reservation by agreeing to these Terms and the Company’s pricing schedule and specifying the vehicle class, rental start date and time, rental location, rental period, return location, driver, and other rental conditions (hereinafter referred to as “Rental Conditions”).

The Company shall, in principle, accept reservations within the availability of its Rental Cars and may require the Renter to pay a reservation deposit unless otherwise agreed.

Article 3 (Changes to Reservation)

The Renter must obtain prior consent from the Company to change the Rental Conditions stipulated in Article 2(1).

Article 4 (Cancellation of Reservation, etc.)

1. Both the Renter and the Company shall enter into a rental contract by the scheduled rental start date and time under Article 2(1).
2. Either party may cancel the reservation following the Company’s prescribed method. If the Renter does not begin the rental contract procedure within one hour after the reserved time, the reservation shall be deemed canceled regardless of the reason.
3. In the event of cancellation, the Renter shall pay a cancellation fee, and the Company shall refund the reservation deposit upon receipt of the cancellation fee.
4. If the Company cancels the reservation for its own reasons, it will refund the reservation deposit but will not pay any penalty.
5. If the rental contract could not be concluded due to accidents, theft, non-return, recalls, natural disasters, or reasons not attributable to either party, the reservation shall be deemed canceled, and the reservation deposit shall be refunded.
6. If a web reservation cannot be confirmed via the provided email address or phone contact, the Company may treat the reservation as canceled.

Article 5 (Alternative Rental Car)

1. If the Company cannot provide a Rental Car that meets the reserved specifications (such as vehicle class, navigation system, etc., hereinafter “Conditions”), it may propose an alternative rental car (hereinafter “Alternative Rental Car”).
2. If the Renter accepts the proposal, the Company shall lend the Alternative Rental Car under the same Rental Conditions, except for the unmet specifications. If the fee for the Alternative Rental Car is higher than the reserved one, the original reserved fee shall apply; if lower, the Alternative Car’s fee shall apply.
3. The Renter may refuse the proposal and cancel the reservation.
4. If the Company is responsible for not providing the reserved vehicle, it shall treat it as a cancellation under Article 4(4) and refund the reservation deposit.
5. If the cause is beyond the Company’s control, it shall be treated as per Article 4(5).

Article 6 (Exemption from Liability)

Except as provided in Articles 4 and 5, neither the Company nor the Renter shall make any claims regarding the cancellation of the reservation or failure to conclude the rental contract.

Article 7 (Reservation Agency)

1. The Renter may apply for a reservation through travel agents or partner companies (hereinafter “Agents”) authorized by the Company.
2. If applied through an Agent, the Renter must request changes or cancellations via that Agent.

Chapter 3 (Rental Contract)

Article 8 (Conclusion of Rental Contract)

1. The rental contract is concluded when the Renter presents the Rental Conditions per Article 2(1) and the Company specifies the rental conditions according to these Terms and the fee schedule, provided no grounds for refusal under Article 9 apply.
2. Upon conclusion of the rental contract, the Renter shall pay the rental fee as stipulated in Article 11(1).
3. The Company will require the driver’s license information and may copy the license in accordance with administrative guidelines.
4. The Company may request additional identity verification documents and retain copies.
5. The Company may require a mobile number or other contact information during the rental period.
6. Payment methods such as credit card or cash may be specified.
7. Failure to comply with the above requirements may result in the refusal to conclude the rental contract and cancellation of the reservation, with treatment per Article 4(5).

Article 9 (Refusal to Conclude the Rental Contract)

1. The Company may refuse to conclude the rental contract and cancel the reservation if:

• The driver’s license cannot be presented;
• The Renter is intoxicated or under the influence of drugs;
• A child under six years old rides without a child seat;
• The Renter is affiliated with antisocial organizations.

1. Other grounds for refusal include different designated drivers, previous payment defaults, past misconduct, or the Company finding the Renter inappropriate.
2. In such cases, it will be treated as a cancellation by the Renter, and the cancellation fee shall apply.

Article 10 (Formation of Rental Contract)

1. The rental contract shall be formed when the Renter pays the rental fee and the Company delivers the Rental Car. The reservation deposit will be applied to the rental fee.
2. Delivery will take place at the location and time specified in the reservation under Article 2(1).

Article 11 (Rental Fees)

• The rental fee consists of the following charges, all detailed in the Company’s pricing schedule:

(1) Basic rental fee

(2) Damage waiver fee

(3) Optional equipment fees (e.g., accessories)

(4) One-way rental fee

(5) Fuel charges

(6) Delivery and collection fees

(7) Other applicable fees

• The basic fee shall be based on rates filed with the District Transport Bureau at the time of rental.
• If rates change after a reservation, the lower of the reservation date rate or rental date rate shall apply.

Article 12 (Changes to Rental Conditions)

1. After concluding the rental contract, the Renter must obtain the Company’s prior consent to change the Rental Conditions.
2. The Company may refuse changes if they interfere with rental operations.

Article 13 (Inspection and Maintenance)

1. The Company shall deliver Rental Cars inspected and maintained per the Road Transport Vehicle Act (Article 48).
2. The Company shall also perform daily inspections before handing over the Rental Car.
3. The Renter or driver must confirm the car is properly maintained, based on a checklist, and that it meets the rental conditions.
4. If any maintenance issues are found, the Company shall immediately perform the necessary repairs.

Article 14 (Issuance and Carrying of Rental Certificate)

1. The Company shall issue a rental certificate listing required details upon handing over the Rental Car.
2. The Renter or driver must carry this certificate during vehicle use.
3. If the certificate is lost, the Renter must notify the Company immediately.
4. The certificate must be returned with the Rental Car.

Chapter 4 (Use of Rental Car)

Article 15 (Management Responsibility)

1. The Renter or driver must use and store the Rental Car with due care from delivery until return.
2. The Renter or driver must use the Rental Car according to laws, these Terms, detailed rules, instruction manuals, and any instructions provided.

Article 16 (Daily Inspection and Maintenance)

The Renter or driver must perform daily inspections and necessary maintenance before use, in accordance with the Road Transport Vehicle Act.

Article 17 (Prohibited Acts)

During use, the Renter or driver must not:

1. (1) Use the Rental Car for commercial transport without permission.
2. (2) Let unauthorized drivers operate the car.
3. (3) Sublease or pledge the Rental Car.
4. (4) Forge license plates or modify the vehicle.
5. (5) Use the Rental Car for races, towing, etc., without permission.
6. (6) Violate laws or public order and morals.
7. (7) Insure the car without Company consent.
8. (8) Remove in-vehicle equipment without consent.
9. (9) Carry pets without consent, or let pets loose inside the car.
10. (10) Take the Rental Car out of Japan.
11. (11) Breach the Rental Conditions.

Article 18 (Measures in Case of Illegal Parking)

1. If the Renter or driver commits illegal parking, they must pay fines and any related expenses such as vehicle towing.
2. Upon notification from the police about illegal parking, the Company will instruct the Renter or driver to promptly move the Rental Car and appear at the police station to settle the violation.
3. The Company may check the settlement status and demand necessary documents. If not settled, the Company may repeatedly issue instructions.
4. The Company may submit documents, including personal information, to the police or other authorities for necessary legal procedures.
5. If the Company pays the fine or incurs costs, the Renter or driver must reimburse them by the specified due date.
6. If reimbursement is not made, the Company may report the unpaid case to the Japan Rent-A-Car Association.

Chapter 5 (Return of Rental Car)

Article 19 (Return Responsibility)

1. The Renter or driver must return the Rental Car at the designated place by the end of the rental period.
2. If delayed, they must compensate for all damages caused.
3. If unable to return due to force majeure, they must contact the Company immediately.

Article 20 (Return Confirmation)

1. The Rental Car must be returned under the Company’s supervision, excluding normal wear and tear.
2. The Renter or driver must check for any belongings left inside the car; the Company is not responsible for any lost items after return.

Article 21 (Rental Fee for Extended Periods)

1. If the rental period is extended with the Company’s consent, the lower of the additional or previous fee will apply.
2. Without consent, a 300% penalty on the overage time will be charged.

Article 22 (Change of Return Location)

1. If the return location is changed with the Company’s consent, the Renter must bear the transfer costs.
2. Without consent, a 300% penalty of the transfer cost will be charged.

Article 23 (Measures for Non-Return)

1. If the Renter fails to return the car after the rental period and does not respond, the Company may take legal actions such as criminal complaints.
2. The Company may investigate family, employer, or activate GPS tracking.
3. The Renter must compensate for damages and collection costs.

Chapter 6 (Breakdowns, Accidents, Theft, etc.)

Article 24 (Measures upon Discovering Malfunctions)

Upon discovering a malfunction during use, the Renter must immediately stop driving and contact the Company.

Article 25 (Measures in Case of Accident)

1. In case of an accident, the Renter must:

• (1) Immediately report the situation to the Company and follow its instructions.
• (2) Repair the car only at Company-approved facilities.
• (3) Cooperate with investigations and submit requested documents.
• (4) Obtain prior Company consent for settlements with third parties.

1. The Renter must handle the accident responsibly.
2. The Company will assist in accident resolution.

Article 26 (Measures in Case of Theft or Other Damages)

The Renter must:

• (1) Report immediately to the police.
• (2) Report immediately to the Company.
• (3) Cooperate with insurance investigations.

Article 27 (Termination of Rental Contract Due to Inoperability)

1. If the Rental Car becomes inoperable due to malfunction, accident, or theft, the rental contract will terminate.
2. The Renter must bear towing and repair costs.
3. If the malfunction existed before the rental, the Company will provide a replacement vehicle.
4. If no replacement is available, the Company will refund the full rental fee.
5. In case of unavoidable circumstances, the Company will refund the remaining rental fee proportionally.
6. No other claims can be made for loss of use.

Chapter 7 (Liability and Compensation)

Article 28 (Compensation and Business Losses)

1. The Renter must compensate for damages to third parties or the Company.
2. Loss of rental use due to accidents or contamination will be charged as stipulated.

Article 29 (Insurance and Compensation)

1. The Company provides insurance up to the following limits:

• (1) Unlimited for bodily injury (including compulsory insurance).
• (2) Unlimited for property damage (deductible ¥100,000).
• (3) Vehicle damage up to market value (deductible ¥200,000).
• (4) Passenger injury: up to ¥30 million per person.

1. Damages not covered by insurance or exceeding limits will be borne by the Renter.
2. No payment will be made if the insurance exemptions apply.
3. If the Renter paid for damage waivers, the deductibles will be covered.
4. If the Company pays on behalf of the Renter, reimbursement must be immediate.
5. Insurance fees are included in the rental fee.

Chapter 8 (Termination and Early Cancellation of Contract)

Article 30 (Termination of Rental Contract)

The Company may terminate the rental contract immediately without notice if the Renter violates the Terms or falls under disqualification conditions. The rental fee will not be refunded.

Article 31 (Early Cancellation)

1. The Renter may cancel the contract with the Company’s consent by paying a cancellation fee.
2. The fee is:
   Early Cancellation Fee = {(Original Rental Fee) – (Fee for Actual Use)} × 100%

Chapter 9 (Personal Information)

Article 32 (Purpose of Personal Information Use)

The Company collects and uses personal information for:

• (1) Legal compliance for rental operations.
• (2) Providing rental services.
• (3) Identity verification and screening.
• (4) Sending information about products, services, events, etc.
• (5) Surveys for service improvement.
• (6) Creating statistical, non-personalized data.

Article 33 (Consent to Registration and Use of Personal Information)

In case of illegal parking or non-return incidents, personal information may be shared with the Japan Rent-A-Car Association and its affiliates.

Chapter 10 (Miscellaneous Provisions)

Article 34 (Offsetting)

The Company may offset monetary claims against each other at any time.

Article 35 (Consumption Tax)

Consumption tax will be added to all payments under these Terms.

Article 36 (Late Payment Interest)

Late payments will incur an interest of 14.6% per annum.

Article 37 (Detailed Regulations)

1. The Company may establish detailed rules equivalent to these Terms.
2. Such rules will be published at Company branches and via brochures or websites.

Article 38 (Jurisdiction Agreement)

Any disputes arising shall be under the jurisdiction of the summary court at the Company’s headquarters, regardless of claim amount.

Supplementary Provisions

These Terms and Conditions come into effect on February 11, 2022.

Declaration:
I hereby confirm that I have fully understood and agreed to these Terms and Conditions, the Usage Guidelines, and Important Notices before renting the vehicle.

Signature: ___________________________